Tobacco collection

Same-day delivery — Cairo & Giza (orders before 2 PM), Alexandria (before 12 PM).

Next-day delivery — Cairo, Giza, Alexandria. No cut-off time.

Standard delivery — Cairo & Giza: 2–3 working days. Alexandria, Mansoura, Tanta: 3–5 working days. Other governorates: 5–7 working days.

Free shipping on orders over 3,000 EGP. Below that, Standard delivery is 100 EGP and Express 150 EGP. Cash-on-delivery available across Egypt.

You can return any unused, unopened item within 7 days of delivery for a full refund. The item must be in its original packaging with the seal intact.

To start a return, message us on WhatsApp with your order number and reason. Our team confirms collection within 24 hours.

Refunds are processed within 5–7 working days after we receive and inspect the return.

Authenticity Guarantee — Every product is sourced directly from authorized channels. If anything is not authentic, we issue a full refund and a replacement at no cost.