Returns & Refunds

Returns & Refunds

14-Day Return Policy

You may return sealed, unused products within 14 days of delivery for a full refund.

What Can Be Returned

• Sealed perfumes (cellophane intact)
• Unopened gift sets
• Damaged items (always — no time limit)
• Wrong items received

What Cannot Be Returned

• Opened or used perfumes (hygiene reasons)
• Discovery sets and samples (already opened)
• Personalized or engraved items

How to Return

1. Contact us via WhatsApp within 14 days
2. We'll arrange courier pickup at no extra charge
3. Refund processed within 5-7 business days after we receive the item

Refund Methods

Refunds are issued to the original payment method. COD orders receive refunds via bank transfer or store credit (your choice).